• Contact Center and BPO Services
    Aiming for
    Achieving Excellence!

Hear what our customers have to say about us:

World Connection is Affordable Flexible Reliable Bilingual Secure PCI Compliant Close

World Connection

Our Services

Customer Service

Billing Support, Account Inquiries, Claims Processing, Complaint and Problem Resolution, Order Management and more.

Quality Assurance

Live and recorded monitoring of your organizations sales, customer service and technical support staff. Custom Scorecards and analytics to measure multiple KPIs and provide actionable feedback, reporting and coaching.

Chat and Email

Sales, Customer Service, and Technical Support


Inbound and Outbound Sales, Cross-Selling and Up-Selling, Direct Response, Surveys, Appointment Setting, etc.

Back Office

Delivering a wide-range of complex tasks accurately, affordably and efficiently.

Technical Support

Troubleshooting, Level 1 and Level 2 Support, Advance Programming and Development Teams, and Help Desk support.

and more...

We don't just start working with new clients. We immerse ourselves in them to become true experts on their brand.
We create a customized solution for each of our clients based on their needs.
To Over 25 years experience in BPO and contact center management.